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Executive Restaurant Manager

2 months ago

Mandeville, Louisiana, United States Papa John's Full time

About the Role:

Papa John's – General Manager

This is a Franchise Position

At Papa John's, we prioritize our team members and strive to create a positive work environment.

Our General Managers are responsible for overseeing all aspects of a Papa John's restaurant, ensuring high-quality products and services, and driving profitability.

Key Responsibilities:

  • Manage restaurant operations, including inventory, scheduling, and customer service
  • Implement and maintain company policies, procedures, and systems
  • Ensure compliance with federal, state, and local laws and regulations
  • Develop and maintain a quality system with team members
  • Respond to customer concerns and issues in a timely and professional manner
  • Request and act on customer and team member feedback
  • Improve restaurant operations and increase efficiency
  • Build brand loyalty and customer retention
  • Recruit and train customer-focused team members
  • Maintain adequate staffing levels and manage labor costs
  • Train team members to exceed customer expectations
  • Build a positive and productive team culture
  • Manage profit goals and ensure controllable costs stay within budget
  • Correct deviations using the PROFIT System
  • Manage company assets and maintain a clean and well-maintained restaurant

About Papa John's:

We have over 5,000 locations in 44 countries and territories around the world.

We offer a competitive benefits and compensation package.

Our Values:

  • Driven to be the best
  • Better Ingredients. Better People.

Equal Employment Opportunities:

Papa John's is an equal opportunity employer and provides equal employment opportunities for all applicants and team members without regard to any characteristic protected by statute or law.