Branch Banking Client Consultant

3 days ago


Bloomfield, Connecticut, United States Flagstar Bank Full time
Job Title: Branch Banking Client Consultant

Job Summary: As a Branch Banking Client Consultant, you will play a critical role in providing exceptional customer service and financial solutions to our clients. You will be responsible for interacting with clients, processing financial transactions, and assisting the team in meeting branch goals.

Key Responsibilities:
  • Sales Performance: Support team efforts to achieve growth targets in financial performance and primary client acquisition.
  • Client Experience: Provide positive client experience by assisting with account questions, problems, and complaints, and through research and communication resolve in a timely and effective manner.
  • Management: Deliver timely and accurate daily financial transactions, striving for no controllable preventable losses.
  • Perform special projects and additional duties as required.
Requirements:
  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required.
  • 0 - 3 years of customer service and sales experience, required.
  • Experience in financial services industry, preferred.

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