Domestic Violence Specialist with Compassionate Approach

3 weeks ago


Nashville, Tennessee, United States YWCA Nashville & Middle Tennessee Full time
Overview

The YWCA Nashville & Middle Tennessee seeks a compassionate and dedicated Domestic Violence Specialist to join our team. This role is ideal for individuals who are passionate about providing emotional support, resources, and safety planning to those affected by domestic violence.

Job Summary

We are offering a competitive salary of $45,000 - $55,000 per year, depending on experience. As a Domestic Violence Specialist, you will be responsible for providing direct services to residents at the Weaver Center, maintaining building security and resources, and providing support and solutions for daily needs.

Responsibilities
  • Assess the needs of callers for emergency shelter, determine eligibility for intake, and develop transportation plans to shelter.
  • Provide supportive interactions and information on the dynamics of domestic violence to shelter residents.
  • Maintain accurate and confidential records for each client, documenting resident behaviors, incidents, interactions, and progress in a consistent and ethical manner.
  • Conduct intake, orientation, exits, exit interviews, and safety planning with shelter residents in a timely and appropriate manner.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • A minimum of six months' experience in a residential or domestic violence shelter, including call center operations.
  • Excellent verbal and written communication skills, with the ability to analyze problems and present solutions to staff and residents.
  • A strong customer service ethic and follow-through.
Benefits

As a Domestic Violence Specialist with the YWCA Nashville & Middle Tennessee, you will enjoy a range of benefits, including:

  • 10 paid holidays per year.
  • Employer-paid medical, long-term disability, and life insurance.
  • Parental leave.
  • 2 floating holidays per year.
  • Employer-paid vision insurance.


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