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IT Applications Lead

2 months ago

Pleasanton California, United States Essel Full time
Job Title: IT Applications Lead

Essel is seeking an experienced IT Applications Lead to join our team. As a key member of our IT department, you will play a pivotal role in managing and supporting retail systems, with a specific focus on UKG Dimensions or UKG Workforce Central hosted on cloud platforms.

Key Responsibilities:
  • Support and maintain retail systems, specifically UKG Dimensions or UKG Workforce Central on cloud platforms.
  • Map business processes and compare them to industry best practices in retail.
  • Identify and resolve data integration and mapping errors, application issues, and database utilization problems.
  • Supervise internal and external resources, including programmers, analysts, consultants, and business users.
  • Utilize MS-SQL and Microsoft Office applications, with high proficiency in Excel and preferably Access.
  • Work with reporting applications such as Power BI.
  • Manage data integrations using REST Services, BigQuery, and Batch processes.
  • Lead and manage technical application projects, ensuring clear articulation of issues, building consensus around recommendations, and defining next steps and timelines.
  • Implement and support hardware and packaged solutions.
  • Perform root cause analysis using tools like Splunk or Dynatrace.
Requirements:
  • 7 to 10 years of experience supporting retail systems, preferably UKG Dimensions or UKG Workforce Central on cloud.
  • Bachelor's degree or equivalent work experience in information systems, computer science, or a related field.
  • Solid understanding of industry best practices in retail, especially within Distribution Centers.
  • Proven track record of managing technical application projects.
  • Experience with MS-SQL, Microsoft Office (Excel and Access), and reporting applications like Power BI.
  • Experience with data integrations (REST Services, BigQuery, Batch).
  • Strong analytical and problem-solving skills, including root cause analysis with tools like Splunk or Dynatrace.
  • Excellent verbal and written communication skills.
  • Ability to work independently and effectively communicate with business users at all levels.
  • Highly organized and detail-oriented.
Preferred Qualifications:
  • Experience with UKG Dimensions modules such as Timekeeping, Scheduler, and Activities.
  • Certification or training in UKG Dimensions Boomi Integration.
  • Experience with cloud applications, preferably on Google Cloud.
  • Experience working with cross-functional teams and business partners.
  • Experience with Workforce Performance Management Applications like Intelligrated or similar.
  • Experience with hardware/software deployment across Distribution Centers.
  • Vendor management experience.
  • Experience working for a national retailer with Distribution Centers or consulting firms.