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Restaurant Operations Manager

4 weeks ago

Pittsburgh, Pennsylvania, United States Shake Shack Full time

Lead the Way in Hospitality

At Shake Shack, we're committed to crafting unforgettable experiences for our guests. As a Restaurant Operations Manager, you'll play a key role in ensuring superior service and guest satisfaction. Your responsibilities will include managing daily restaurant operations, training team members, and motivating them to provide the highest level of hospitality.

Key Responsibilities

  • Manage daily restaurant operations to ensure seamless service and guest satisfaction
  • Train and develop team members to achieve excellence in hospitality
  • Motivate and lead team members to provide exceptional service
  • Develop and implement plans to promote the brand in the local community
  • Ensure compliance with sanitation and safety regulations

Requirements

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit leadership skills, including coaching and driving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Benefits at Shake Shack

We offer a work environment where you can come as you are, share your ideas, have fun, and work collaboratively. Our benefits include:

  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
  • Medical, Dental, and Vision Insurance
  • Employer Paid Life and Disability Insurance
  • 401k Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts
  • Development and Growth Opportunities

About Us

Shake Shack is an Equal Opportunity Employer. We're committed to creating a positive work environment that's deeply committed to the philosophy that we 'Stand for Something Good.'