Retail Store Operations Director

2 days ago


Charleston, West Virginia, United States Emerging Blue Jobs Full time
Job Description

Our Charleston Flagship Store, located at 268 King Street, is a stunning historic two-story building in the heart of downtown. As our new Retail Store Operations Director, you will be responsible for leading all aspects of the store's operations, including retail best practices, KPIs, and visual merchandising. Your goal will be to develop a successful model for future retail locations and drive traffic to the store through engaging local communities and tourists.

The ideal candidate will have a proven track record of successfully running a discerning or luxury retail store, with experience in managing marketing, events, and staff development. They will be a confident leader, comfortable working cross-functionally, and inspiring their staff to provide exceptional customer service.

This is an excellent opportunity for someone who enjoys being self-directed, has a general life outlook of optimism and gratitude, and can rally those around them to pursue and achieve goals. If you are a passionate and entrepreneurial retail merchant who loves building a team and delighting customers, we encourage you to apply.

**Key Responsibilities:**
• Institute retail best practices and KPIs
• Engage the local community and tourists to drive traffic to the store
• Motivate and inspire staff to achieve goals
• Manage store marketing and visual merchandising
• Support Registry sales and brand experience for couples visiting the store

**Personal Characteristics:**
1. Have a general life outlook of optimism and gratitude
2. Enjoy being self-directed to "find a way" to get objectives achieved with minimal supervision
3. Are able to "rally" those around them to pursue and achieve a goal
4. Are confident and concise communicators - able to hold the attention of a small group.

**Compensation Package:**
We offer a competitive salary range of $80,000-$120,000 per year, depending on experience.



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