Retail Store Management Position

19 hours ago


Charleston, West Virginia, United States Food Lion Full time
Job Description

We are seeking an experienced retail manager to join our team at Food Lion. As a Customer Service Operations Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring that sales goals are met and customer satisfaction is maintained. This role requires a strong leader who can motivate and inspire associates to achieve their best, while also managing store expenses and maintaining high standards of customer service.

The ideal candidate will have a proven track record of success in retail management, with a strong understanding of store operations and merchandising techniques. You will also be responsible for developing and implementing strategies to drive sales growth and improve customer satisfaction, as well as collaborating with other members of the management team to achieve business objectives.

We offer a competitive salary of $62,500 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching and paid time off. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity

About Food Lion

Food Lion is a leading grocery retailer in the Southeastern United States, dedicated to providing our customers with fresh, affordable, and convenient shopping options. With over 60 years of experience, we have built a reputation for quality products, exceptional customer service, and a commitment to community involvement. As a member of our team, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our company.

Key Responsibilities

* Oversee day-to-day operations of the store, ensuring sales goals are met and customer satisfaction is maintained
* Lead and manage a team of associates, providing guidance and support to ensure the success of the store
* Develop and implement strategies to drive sales growth and improve customer satisfaction
* Collaborate with other members of the management team to achieve business objectives
* Maintain a safe and clean work environment, adhering to all company safety protocols

Requirements

* High school diploma or equivalent required; degree in business administration or related field preferred
* Minimum 2 years of retail management experience, preferably in a grocery store setting
* Excellent leadership and communication skills, with the ability to motivate and inspire associates
* Ability to work flexible hours, including evenings and weekends
* Must meet minimum age requirements to perform specific job functions

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