Global Imports BMW Service Technician

7 days ago

Atlanta Georgia, United States Sonic Automotive Full time

Job Summary:

The Service Technician is a key member of our team at Sonic Automotive, responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This role requires a high level of technical expertise, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Receive repair orders from the dispatcher and transport them to the stall area.
  • Perform work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnose the cause of any malfunction and perform the necessary repair.
  • Communicate with the parts department to obtain the required parts.
  • Save and tag parts if the job is under warranty or if requested by the customer.
  • Examine the vehicle to determine if additional safety or service work is required.
  • Notify the service advisor immediately if additional work outlined is not needed or required.
  • Notify the service advisor immediately if repairs cannot be completed within the time promised.
  • Document work performed.
  • Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
  • Supervise the work of any apprentice technicians as assigned.
  • Attend factory-sponsored training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers' cars are kept clean.
  • Keep the shop area neat, clean, and be able to account for all dealership-owned tools at all times.
  • Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

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