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Automotive Service Associate
2 months ago
Rallye BMW is seeking a highly motivated and detail-oriented Automotive Service Associate to join our team. As a key member of our customer service team, you will be responsible for ensuring a seamless and exceptional experience for our clients.
Key Responsibilities- Vehicle Delivery and Support: Assist with vehicle deliveries, including changing license plates, ensuring registrations are on vehicles, and providing salespeople with keys.
- Physical Functions: Perform physical functions accurately and on time by actively listening and carefully following instructions and procedures.
- Facility Maintenance: Assist in ensuring the safe and proper maintenance and use of physical resources, including exterior display and parking, showroom area, display systems, and demonstrator vehicles.
- Transportation: Transport vehicles between dealership and storage lot as needed.
- Client Support: Pick-up and drop off client vehicles as needed.
- Team Collaboration: Work closely and cohesively with all Sales Representatives.
- Departmental Support: Work cooperatively and effectively with all departments and employees.
- Supply Management: Maintain supplies and support systems as requested.
- Work Environment: Maintain safe, neat, and clean work areas, ensuring the physical environment is pleasing to customers and employees.
- Experience: Hands-on experience in safely and efficiently moving vehicles to designated parking locations and ensuring they are returned in the condition they were handed over in.
- Reliability: Reliable, able to work outdoors in extreme temperatures, friendly, and personable.
- Knowledge: Working knowledge of the highway and road systems in the retail centers market area.
- Licenses: Clean and valid driver's license.
- Product Knowledge: Knowledgeable or trainable on BMW products and services (preferred).
- Previous Experience: Previous automotive valet experience (preferred).
- Medical, Dental, and Vision Coverage: Great benefits package including medical, dental, and vision coverage for employee and family.
- Life Insurance: Company-paid life insurance and optional additional coverage.
- Disability Insurance: Voluntary short-term and long-term disability available.
- Additional Benefits: Additional voluntary benefits including Aflac and LegalShield.
- Paid Time Off: Paid time off.
- Paid Holidays: Paid holidays.
- 401K Plan: 401K plan.
- Employee Assistance Program: Employee Assistance Program.
