Banquet Experience Specialist

1 month ago


Plainfield, Iowa, United States The Inn at Mattei's Tavern Full time
Delivering Unforgettable Dining Experiences

We are seeking a skilled Banquet Experience Specialist to join our team at The Inn at Mattei's Tavern.

About the Job

This is an exciting opportunity to become an integral part of our events team, providing exceptional service and creating memorable experiences for our guests. As a Banquet Experience Specialist, you will be responsible for orchestrating seamless events, ensuring that every guest feels welcome and valued.

Key Responsibilities:
  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using their name whenever possible.
  • Anticipate guests' service needs, including asking questions to better understand their requirements and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Actively listen and respond positively to guest questions, concerns, and requests, using brand or property-specific processes to resolve issues, delight, and build trust.
Requirements:
  • A minimum of 1 year of server experience in a high-volume environment.
  • Ability to work well under pressure and accurately follow instructions, both verbally and written.
  • High attention to detail and ability to multitask in a fast-paced environment.
  • Excellent communication and interpersonal skills.
Compensation:

$16.00 per hour.

The Inn at Mattei's Tavern offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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