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Bilingual Retail Sales Advisor

2 months ago


Boynton Beach, Florida, United States Florida Blue Full time

Position: Bilingual Retail Sales Consultant

Location: Pinellas Park, Florida

Type: Full-time

Overview: As a Bilingual Retail Sales Consultant, you will provide exceptional sales and service experiences for customers seeking information and education on products that support health, wellness, and financial security.

Key Responsibilities:

  • Utilize digital tools and sales platforms to assess customer needs and align them with suitable company offerings.
  • Conduct thorough comparisons and analyses for members looking for new solutions.
  • Present and clarify recommended products, highlighting their benefits, features, and alternatives.
  • Ensure new clients receive comprehensive orientations regarding self-service options, incentives, and value-added features.
  • Promote additional services available through center clinicians and service consultants.
  • Cross-sell various product lines to enhance value for members and the organization.
  • Engage with customers through face-to-face interactions, phone calls, and digital communication to address inquiries and process sales.
  • Generate and pursue leads for new sales and member retention.
  • Conduct outbound campaigns targeting specific demographics.
  • Facilitate enrollment or educational sessions for prospective or existing clients in retail and community settings.
  • Build and maintain relationships with key stakeholders and organizations to raise community awareness of services.
  • Travel to employer locations to provide onsite enrollment assistance for individuals seeking coverage.
  • Meet and exceed monthly community engagement targets while effectively tracking and measuring impact.

Qualifications:

  • Minimum of 2 years of experience in a retail sales environment.
  • Bilingual proficiency in Spanish and English is required.
  • High school diploma or GED is necessary.
  • Must obtain a Florida 2-15 Health, Life, and Annuities license within 60 days of hire.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office Suite and web-based tools.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proven track record of meeting or exceeding sales goals.
  • A Bachelor's degree in Marketing or a related field is preferred.
  • Experience with health insurance products, including individual and group plans.
  • Background in outside sales and/or business development is advantageous.
  • Experience in networking, public speaking, and relationship management is a plus.

Note: This position offers a dynamic opportunity to engage with the community and support individuals in making informed decisions about their health and financial well-being.