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Bilingual Retail Sales Advisor
2 months ago
Position: Bilingual Retail Sales Consultant
Location: Pinellas Park, Florida
Type: Full-time
Overview: As a Bilingual Retail Sales Consultant, you will provide exceptional sales and service experiences for customers seeking information and education on products that support health, wellness, and financial security.
Key Responsibilities:
- Utilize digital tools and sales platforms to assess customer needs and align them with suitable company offerings.
- Conduct thorough comparisons and analyses for members looking for new solutions.
- Present and clarify recommended products, highlighting their benefits, features, and alternatives.
- Ensure new clients receive comprehensive orientations regarding self-service options, incentives, and value-added features.
- Promote additional services available through center clinicians and service consultants.
- Cross-sell various product lines to enhance value for members and the organization.
- Engage with customers through face-to-face interactions, phone calls, and digital communication to address inquiries and process sales.
- Generate and pursue leads for new sales and member retention.
- Conduct outbound campaigns targeting specific demographics.
- Facilitate enrollment or educational sessions for prospective or existing clients in retail and community settings.
- Build and maintain relationships with key stakeholders and organizations to raise community awareness of services.
- Travel to employer locations to provide onsite enrollment assistance for individuals seeking coverage.
- Meet and exceed monthly community engagement targets while effectively tracking and measuring impact.
Qualifications:
- Minimum of 2 years of experience in a retail sales environment.
- Bilingual proficiency in Spanish and English is required.
- High school diploma or GED is necessary.
- Must obtain a Florida 2-15 Health, Life, and Annuities license within 60 days of hire.
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite and web-based tools.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proven track record of meeting or exceeding sales goals.
- A Bachelor's degree in Marketing or a related field is preferred.
- Experience with health insurance products, including individual and group plans.
- Background in outside sales and/or business development is advantageous.
- Experience in networking, public speaking, and relationship management is a plus.
Note: This position offers a dynamic opportunity to engage with the community and support individuals in making informed decisions about their health and financial well-being.