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Clinical Specialist in Cardiac Rhythm Management
2 months ago
Abbott is a leading global healthcare organization dedicated to enhancing the quality of life for individuals at every stage. Our extensive portfolio encompasses transformative technologies across various healthcare sectors, including diagnostics, medical devices, nutritionals, and branded generic medicines. With a workforce of 114,000 professionals, we serve communities in over 160 countries.
Our Commitment to Cardiovascular Health
A healthy heart is fundamental to overall well-being. Abbott is at the forefront of advancing therapies for individuals with cardiovascular conditions. As a recognized leader in Cardiac Rhythm Technologies, we develop innovative medical solutions that aid in restoring health, enabling individuals to return to their optimal lives more swiftly.
What We Provide
At Abbott, you will engage in meaningful work, foster personal growth, and enjoy a balanced life. Our offerings include:
- Career advancement opportunities within a global organization that supports your professional aspirations.
- Comprehensive medical coverage for employees through our Health Investment Plan (HIP) PPO.
- A robust retirement savings plan with significant employer contributions.
- Tuition reimbursement programs and educational benefits that facilitate the pursuit of higher education.
Abbott is consistently recognized as a premier workplace, celebrated for its commitment to diversity and inclusion, and honored as one of the most admired companies globally.
Your Role
In this position, you will operate under general supervision, delivering engineering, sales, educational, and technical support in response to inquiries from healthcare professionals, patients, and sales teams regarding CRM products. Key responsibilities include:
- Providing clinical and programming assistance to support sales and clinical teams.
- Building trust and rapport with customers and integrating into various accounts.
- Developing proficiency in complex programming and case support through product knowledge.
- Engaging with customers, healthcare providers, and administrative staff.
- Adhering to regulatory standards and company policies while maintaining effective communication with all stakeholders.
- Offering technical support for implant and procedural cases on a 24-hour on-call basis.
Qualifications
Required:
- A Bachelor’s degree in Healthcare, Life Sciences, or a related field, or equivalent experience.
- Ability to achieve certification on all CRM products.
- 0-2 years of experience in the medical device sector or a related field.
- Strong analytical, organizational, and communication skills, with a focus on detail and independent work.
Preferred:
- Willingness to participate in a rotational on-call schedule and work flexible hours.
- Completion of an extensive training program.
Abbott is an Equal Opportunity Employer, committed to fostering a diverse workforce and providing reasonable accommodations for qualified individuals with disabilities.
