Customer Service Representative

2 weeks ago


Perkasie, Pennsylvania, United States Superior Plus Propane Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and promoting our products and services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Process orders and complete forms/applications as required
  • Assist sales team with incoming requests and outbound notifications
  • Support additional customer service needs and requirements as assigned
Requirements:
  • High school diploma/GED required; college degree preferred
  • Five years of customer service experience in a high volume call center/customer service environment
  • Strong attention to detail and ability to multi-task
  • Proficiency with Microsoft Office (Word/Excel)
What We Offer:
  • A supportive and inclusive work environment
  • Competitive compensation and total rewards package
  • Flexible schedules to support work-life balance
  • State-of-the-art tools and technologies
  • Employee assistance programs and opportunities for professional development

We are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment and selection process, please connect with us to let us know how we can enhance your experience.



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