Customer Solution Manager

2 weeks ago


Dixon, California, United States Altec Industries, Inc. Full time
Customer Solution Manager (Auction Manager)

Altec Industries, Inc. is seeking a highly skilled Customer Solution Manager to join our team. As a key member of our organization, you will be responsible for ensuring compliance with applicable laws, regulations, and industry standards.

Key Responsibilities:
  • Supervise the daily activities of our Customer Solution Team to ensure volume, cost, and quality standards are achieved.
  • Prepare and update communication and training for compliance requirements.
  • Assess potential risks and develop mitigation strategies.
  • Ensure the business remains in compliance with applicable laws, regulations, and industry standards.
  • Recommend or manage the staffing process, including scheduling and hiring to ensure levels are sufficient.
Requirements:
  • Bachelor's Degree required.
  • Minimum five years related experience.
  • Ability to manage direct reports in multi-state areas.
  • Process development and optimization experience preferred.
  • Current valid driver's license.
  • PC skills using spreadsheets, word processing, and other office management applications required.
What We Offer:
  • Competitive salary range: $74,000 to $90,000.
  • Comprehensive benefits package, including medical, dental, and prescription drug program, retirement 401(k) program, vacation and holidays, flexible spending accounts, tuition assistance program, employee assistance and mental health/substance abuse program, and life insurance.

Altec Industries, Inc. is an equal opportunity employer and maintains affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law.



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