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Retail Store Manager
2 months ago
We're a leading wellness company dedicated to making healthy living convenient and delicious. With over 100 retail stores, a strong online presence, and a commitment to excellence, we're looking for a talented General Manager to join our team.
Job Purpose:The General Manager will oversee the sales performance, guest experience, operations, hiring, and talent development for our Austin location. This role requires a strong leader who can create an environment that exceeds guests' expectations, with maximum productivity, profitability, and sales results.
Key Responsibilities:- Exceed sales and plan goals through effective sales strategies and team leadership.
- Implement active product selling and sampling in-store and at the sample carts.
- Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals.
- Manage teams of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent.
- Conduct business reporting and guest insights to understand, troubleshoot, and follow-up on opportunity areas.
- Manage the store's P&L, KPIs, and inventory management.
- Ensure store cleanliness, operational excellence, food safety, and handling.
- Maintain a schedule that aligns with guest and business needs.
- 5+ years of progressive leadership experience in retail or restaurant management.
- Knowledge and interest in health, fitness, and/or wellness.
- Ability to build guest relationships and deliver exceptional service.
- Adapt and embrace new procedures, processes, and shifts to priorities.
- Excellent verbal and written communication skills with proficiency in English.
- Proficiency in sales principles, KPI deliverables, and guest service practices.
- California Food Handler Card or applicable state-specific requirement at the time of hire is preferred.
- Success managing a profit and loss statement or comparable financial reporting.
- 401k match
- 10 paid holidays
- Medical, dental, and vision insurance
- Vacation time
- Flexible Spending Account
- Paid parental leave
- Employee Referral Program