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Cash Specialist
2 months ago
Job Summary
The Sales Associate - Cash Handling Specialist is a key member of the Forever 21 team, responsible for delivering exceptional customer experiences and ensuring seamless cash handling operations. This role requires a strong passion for customer service, a keen eye for detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Provide exceptional customer service, ensuring a welcoming and engaging experience for all customers.
- Process cash transactions accurately and efficiently, maintaining a high level of attention to detail.
- Assist customers with purchases, returns, and exchanges, resolving any issues promptly and professionally.
- Maintain a thorough knowledge of store policies, procedures, and promotions to effectively communicate with customers.
- Collaborate with colleagues to achieve sales goals and maintain a positive store environment.
- Participate in visual merchandising and store recovery efforts to ensure a visually appealing store environment.
- Adhere to company policies, procedures, and loss prevention practices to minimize losses and ensure a secure store environment.
Requirements
- High school diploma or equivalent required.
- Minimum one year of retail sales experience and previous cash handling experience preferred.
- Excellent communication, organizational, and time management skills.
- Strong interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds and stand for long periods.