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Cash Specialist

2 months ago


Champaign, Illinois, United States Forever 21 Full time

Job Summary

The Sales Associate - Cash Handling Specialist is a key member of the Forever 21 team, responsible for delivering exceptional customer experiences and ensuring seamless cash handling operations. This role requires a strong passion for customer service, a keen eye for detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Provide exceptional customer service, ensuring a welcoming and engaging experience for all customers.
  • Process cash transactions accurately and efficiently, maintaining a high level of attention to detail.
  • Assist customers with purchases, returns, and exchanges, resolving any issues promptly and professionally.
  • Maintain a thorough knowledge of store policies, procedures, and promotions to effectively communicate with customers.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store environment.
  • Participate in visual merchandising and store recovery efforts to ensure a visually appealing store environment.
  • Adhere to company policies, procedures, and loss prevention practices to minimize losses and ensure a secure store environment.

Requirements

  • High school diploma or equivalent required.
  • Minimum one year of retail sales experience and previous cash handling experience preferred.
  • Excellent communication, organizational, and time management skills.
  • Strong interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods.