Product Manager

1 week ago

Atlanta, Georgia, United States Oliver Rubber Co, LLC Full time
About Our Company

At Michelin Connected Fleet, we're a division of the Michelin Group, a leader in sustainable mobility for over 130 years. We specialize in connected fleet management services and solutions, with a strong focus on innovation and customer satisfaction.

Our Dream

We're committed to making a positive impact on the planet, and we believe that innovative solutions can help us achieve this goal. Our team is passionate about exploring new opportunities and pushing the boundaries of what's possible in sustainable mobility.

The RolePurpose

We're seeking a strategic and experienced Product Manager to lead the development and management of our driver-focused mobile applications on a global scale. This role will involve collaborating with various teams to create intuitive, reliable tools that meet drivers' needs and improve their operational efficiency.

Key Responsibilities
  • Define a clear and compelling vision for mobile apps, focusing on driver coaching, job management, routing and navigation, and emergency road service.
  • Prioritize specific strategic priorities and objectives for mobile apps aligned to product vision and business priorities.
  • Manage and communicate the product roadmap for mobile apps based on evolving strategic priorities, driver feedback, and operational requirements.
  • Conduct research to understand driver needs, jobs to be done, pains, and gains.
  • Understand and monitor market trends and competitor evolutions related to mobile driver experience and functionality.
  • Use analytics to monitor app performance, focusing on job management efficiency, navigation accuracy, and emergency service effectiveness.
  • Apply market and customer insights and analytics to make data-driven decisions to prioritize improvements to enhance driver experience and app functionality.
  • Define the problem space and requirements for new mobile app developments, and lead process with UX/UI and Architecture teams to create, test, and iterate intuitive designs for new driver experiences.
  • Define well-formed development initiatives, with clear purpose, functional requirements, and plan ready for development by the mobile development team.
  • Own backlog for mobile app developments ensuring initiatives are properly prioritized aligned with PI planning cycles.
  • Participate in key agile delivery ceremonies to accept completion of new developments and share knowledge and customer feedback with the delivery team to inform future iterations.
  • Understand and contribute to go-to-market strategy for new mobile app functionality and releases in partnership with go-to-market (G2M) teams.
Requirements
  • Bachelor's degree in Business, Computer Science, Engineering, or related field.
  • 5+ years direct involvement with information technology/SaaS applications, including at least 2+ years of performing strongly at PM-level focused on mobile applications.
  • Proven experience in developing and managing mobile apps.
  • Foundational understanding of UX/UI design heuristics and design processes.
  • Strong understanding of iOS and Android platforms.
  • Experience with Fleet management services: job management, routing, or emergency service applications a plus.
  • Advanced understanding of UX/UI design heuristics and design processes.
  • Advanced understanding of technology applications and architecture and solutioning processes.
  • Foundational understanding of go-to-market methodologies, including pricing techniques.
  • Excellent problem-solving and analytical skills.
  • Familiarity with Agile methodologies and product management tools.
  • Strong ability to collaborate, communicate, present, and negotiate effectively across disciplines, vendors, partners, and customers.
  • Sound judgement and decision-making skills, with the ability to juggle multiple competing priorities and work under deadline pressure.
  • High quality standards for work output with excellent attention to detail.
  • Native or fluent English speaker, other languages are an asset with particular focus on French and/or Brazilian Portuguese.

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