Customer Service Representative

3 weeks ago


Kansas City, Missouri, United States Hertz Full time

The Customer Service and Sales team at Hertz is dedicated to delivering world-class service to our customers. As a Customer Service Representative, you will play a key role in ensuring that our customers receive exceptional support throughout their rental experience.

With a strong focus on revenue growth, you will consult with customers on their Hertz rental and actively offer products and services to maximize opportunities. You will also be responsible for overcoming customer objections and upselling relevant products.

To succeed in this role, you must have excellent oral and written communication skills, as well as the ability to build strong relationships with customers. Multitasking is also essential, as you will need to juggle multiple interactions and tasks simultaneously.

The ideal candidate will have a high level of ownership, accountability, and initiative, with a passion for delivering exceptional customer service. If you are a motivated and results-driven individual who is looking for a challenging and rewarding opportunity, we encourage you to apply.

We offer a competitive salary of $17.50 per hour, plus monthly commission. Our comprehensive benefits package includes 40% off any standard Hertz rental, medical, dental, and vision plan options, retirement programs, paid parental leave, adoption assistance, employee assistance program, educational reimbursement, and voluntary insurance programs.

In addition to these benefits, we also offer perks such as theme park tickets, gym discounts, and more. At Hertz, we believe in investing in our employees and providing them with the tools and resources they need to succeed.



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