Benefits Content Strategist

7 days ago


Arlington, Virginia, United States Amazon Full time
About the Role

We are seeking a skilled Benefits Content Strategist to join our team at Amazon. As a Benefits Content Strategist, you will be responsible for creating and editing compelling messaging for new benefits features, including product descriptions, regulatory notifications, navigation, and tooltips.

Key Responsibilities:

  • Write and edit engaging content for benefits features
  • Create, publish, and maintain headless content in an enterprise content management system
  • Lead content projects with multiple stakeholders across teams
  • Anticipate user needs to craft concise, actionable copy
  • Collaborate closely with product and UX teams to align content across the user experience
  • Leverage data and user feedback to guide impactful content recommendations
  • Influence content strategy through thoughtful discussions with key stakeholders
  • Continuously optimize content based on user feedback and performance metrics
  • Establish and maintain a tone of voice aligned with the Amazon brand, tailored to employees
  • Ensure all product content aligns with brand, legal, and accessibility requirements

About the Team

BXT designs, deploys, and manages benefits on behalf of 1.5+ million Amazonians and their families worldwide. We're investing in solutions that make it easier than ever for employees to navigate their benefits, get the support they need, and lead healthier lives.

Basic Qualifications

  • 8+ years writing experience in roles like public relations, communications, or technical writing
  • Demonstrated ability to translate technical or functional content into engaging, user-friendly material
  • Experience writing Content for complex products
  • Proven track record of delivering content projects involving multiple stakeholders
  • Exceptional copywriting and editing skills

Preferred Qualifications

  • Bachelor's degree in English, Journalism, Technical Writing, UX Design, or related field
  • Experience writing UX content
  • Experience crafting simple, clear, and concise instructions to guide users through user flows
  • Working knowledge of user experience design principles
  • Familiarity with structured authoring environments
  • Writing experience in the US healthcare or employee benefits sectors


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