Customer Service Representative

4 days ago


Los Angeles, California, United States MidFirst Bank Full time
Job Summary

MidFirst Bank is seeking a highly skilled and customer-focused Customer Service Representative - Cash Handling to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and processing a variety of client transactions efficiently and accurately.

Key Responsibilities

* Process customer transactions, including deposits, withdrawals, and transfers, in a fast-paced environment
* Maintain and balance a cash drawer, adhering to bank policies and procedures
* Greet customers and facilitate a welcoming and customer-focused environment
* Respond to customer inquiries and concerns, researching and identifying solutions
* Generate new business and expand relationships with current customers by cross-selling bank products and services

Requirements

* Minimum of 12 months of cash handling responsibilities
* Excellent customer-service skills, including oral and written communication
* Ability to effectively contribute to a positive team environment and work toward achieving goals
* Careful attention to detail and strong organizational skills
* Strong work ethic and high integrity

Preferred Skills

* Knowledge of banking products and procedures
* Successful sales record in a sales or banking environment
* Proficiency with all Microsoft applications

Physical Requirements

* Long periods of standing or sitting, as well as typing and repetitive motion
* Ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds

Compensation Range

$18.00 - $24.00 per hour

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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