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Automotive Service Advisor
1 month ago
Are you a customer-focused individual with a passion for delivering exceptional service? Do you have a strong desire to advance your career in the automotive industry? If so, we invite you to explore this exciting opportunity as a Service Advisor with Summerville Ford, a leading dealership in the Hudson Automotive Group.
About the RoleAs a Service Advisor, you will play a critical role in ensuring our customers receive the highest level of service and satisfaction. Your primary responsibility will be to guide customers through the service process, providing clear explanations and updates on their vehicle's repair status. You will also be responsible for promoting our dealership's services and products, while maintaining a strong focus on customer relationships and loyalty.
What We Offer- Competitive Compensation: $80k-$100k+ Yearly Earning Potential for Top Performers
- Additional Manufacture Incentives/Bonuses: Opportunities to earn extra income through manufacturer-sponsored programs
- Company Provided Training and Career Development: Ongoing training and development opportunities to enhance your skills and advance your career
- Internal Advancement Opportunities: Opportunities to move into leadership roles or specialize in specific areas of the dealership
- Flexible Work Schedule: 5-day work week with alternating Saturdays
- Proven Experience: Previous customer service experience required
- Customer Relationship Management (CRM) Software Experience: Familiarity with CRM software and ability to effectively use it to manage customer relationships
- Excellent Communication Skills: Strong communication and interpersonal skills to effectively interact with customers and colleagues
- Emotional Intelligence: Ability to understand and manage your emotions, as well as the emotions of others, to provide exceptional customer service
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
