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Consumer Loan Sales Specialist

2 months ago

Cedar Rapids, Iowa, United States OneMain Financial Full time

At OneMain Financial, our Consumer Loan Sales Specialists play a vital role in empowering customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. This position offers the opportunity to learn the lending and servicing business, allowing individuals to grow their career and develop a deep understanding of the financial services industry.

Key Responsibilities:

  • Deliver results related to individual and branch sales goals as well as customer expectations, ensuring a high level of customer satisfaction.
  • Develop new relationships and maintain existing ones, working with customers throughout the loan process and loan life cycle to provide tailored financial solutions.
  • Present financial solutions based on customer needs, meeting their goals and objectives.
  • Offer optional insurance products to customers, educating them on the benefits and terms.
  • Clearly explain the terms and conditions of loans to customers, ensuring they have a thorough understanding.
  • Partner with local businesses to identify and develop new customers, fostering strong relationships within the community.
  • Learn and apply credit underwriting techniques and sales tools to effectively manage the loan life cycle.
  • Manage collections activities, adhering to all laws and regulations to ensure compliance.

Requirements:

  • High School Diploma or equivalent.

Preferred Qualifications:

  • Experience in sales, collections, or customer service.

Work Environment: On-site.