Team Lead
5 days ago
Synopsis:
The Team Lead at Tempur Sealy is responsible for delivering exceptional customer service while promoting and selling our premium products. This individual will also serve as a member of management when the Store Manager is unavailable, overseeing store operations and management duties.
Key Responsibilities:
- Support management in overall store leadership and supervision, ensuring a positive and productive work environment.
- Drive brand awareness and advocacy to exceed projected store goals, collaborating with local partners to raise awareness across the region.
- Aid in recruiting, hiring, and developing store associates, fostering a culture of excellence and growth.
- Provide a premium customer experience, building strong relationships with our consumers and serving as a role model for our team.
- Support management in maintaining high standards of visual merchandising and brand presentation, ensuring a cohesive and engaging store environment.
- Ensure financial objectives and controls are consistently and correctly managed, making informed decisions to drive business success.
- In the absence of store management, provide leadership and guidance to ensure the store operates to Tempur Sealy standards.
- Foster a collaborative and open environment across all areas of the company, promoting a culture of teamwork and open communication.
This is an hourly position with a rate of $19.00 per hour, plus a monthly incentive based on production.
Requirements:
- Bachelor's degree preferred.
- 1-3 years of retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products.
- Strong sales skills in a consultative environment, with the ability to effectively lead, direct, and train others in a store setting.
- Skilled at current best practice retail methods, procedures, and standards.
- Demonstrated team player able to both lead and follow, with flexibility in work schedule to reflect the needs and patterns of store hours.
- Fluency with current retail software/computer systems.
Tempur Sealy is an Equal Employment Opportunity and Affirmative Action employer, committed to providing equal employment opportunities to all employees and applicants for employment, and prohibiting discrimination and harassment of any type based on protected characteristics.
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