Sales Associate
1 month ago
The Sales Associate is a key member of our team, responsible for providing exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of J. Jill, building relationships with customers and helping them find the perfect products to enhance their wardrobe.
Key Responsibilities:• Greet customers promptly and genuinely, and re-engage appropriately
• Build customer loyalty by creating genuine connections with customers
• Conduct company-sponsored outreach to acquire new customers and increase shopping visits
• Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely
• Guide customers to looks that flatter
• Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
• Help our customers build an entire wardrobe that is easy, versatile, and trend-right
• Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
• Keep up to date on what's in fashion today and how J. Jill translates fashion trends for our customers
• Assist with floor set execution and ongoing re-merchandising of the store
• Maintain excellent visual standards
• Replenish the sales floor according to minimum product level standards
• Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
• Comply with company policies and procedures, ensure a safe environment, and protect company assets
• Previous work experience in a retail environment, women's specialty retail experience preferred
• Point of sale system, technical experience
• Connections within the community preferred
• Passionate about fashion and the J. Jill brand; continually engaged
• Excellent communication skills
• Proven sales and customer service skills
• Strong style, merchandising, and wardrobing skills
At J. Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J. Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J. Jill are based solely upon business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy-related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status, or any other legally protected status. J. Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email
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