Eligibility Referral Specialist 2

1 week ago


Mount Vernon, Ohio, United States Knox County Public Assistance Full time
Job Summary

We are seeking a highly skilled Eligibility Referral Specialist 2 to join our team at Knox County Public Assistance. As a key member of our team, you will be responsible for determining the financial eligibility of applicants for public assistance programs and referring recipients to needed services within the community.

Key Responsibilities
  • Interview individuals by telephone or in-person to determine eligibility for public assistance programs
  • Maintain assigned caseload and gather required data to establish initial and ongoing eligibility
  • Obtain necessary verifications, compute applicant's budget, and complete thorough case recordings
  • Refers individuals to special programs as necessary and explains Public Assistance programs and procedures
  • Works with long-term care facilities and other outside agencies to meet initial and ongoing needs
  • Conducts state hearings and county conferences as needed and files necessary forms timely
  • Prepares notification letters to assistance groups and processes changes and applications in accordance with division policy
Requirements
  • One year of experience as an ERS or two years' experience as a USW; or completion of two courses or one year of experience in behavioral science, social science, or customer services techniques
  • High school diploma or equivalent; or education, training, and/or experience in an amount equal to the Minimum Qualifications stated above
  • Valid Ohio Driver's License and acceptable driving record
Working Conditions

This position requires regular and dependable attendance and the ability to get along with others. The successful candidate must be able to pass a background check for FTI.



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