Customer Service Professional

3 weeks ago


Dover, Delaware, United States Hertrich Buick GMC Full time

We are seeking a highly motivated and organized individual to join our team as a Customer Support Specialist at Hertrich Buick GMC. As a key member of our sales team, you will play a critical role in ensuring our customers have an exceptional experience.

About Us:

Hertrich Buick GMC is a mission-driven company dedicated to the communities we serve. We represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond.

Our Culture:
  • We win with integrity
  • We hold ourselves accountable
  • We strive for excellence in everything we do
Benefits:
  • Competitive income ($15-$20/hour)
  • 401K plan with employer match
  • Employee purchase discounts
Job Description:

In this role, you will be responsible for answering multi-line phones, greeting and assisting customers, and processing cash and credit card transactions using a computer system. You will also accurately and efficiently process customer agreements, service tickets, and dealer exchanges using a computer system.

You will work closely with our sales team to ensure that every customer has an exceptional experience. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.



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