Customer Service Guard

3 weeks ago


Dover, Delaware, United States Burlington Full time
About the Role

This Retail Security Specialist position plays a vital role in maintaining a secure shopping environment and delivering exceptional customer service. As a member of our team, you will engage with customers and associates in a manner consistent with our company core values.

This position requires a strong sense of command presence, knowledge of theft trends, and a positive impression of control. You will be responsible for monitoring the entrance, greeting customers, and creating a secure environment.

Responsibilities

**Key Responsibilities:**

  • Maintain a professional appearance at all times.
  • Stand positioned at the front of the store and greet every customer entering or exiting.
  • Create a secure environment and reduce opportunities for theft.

Requirements

This is an entry-level opportunity that requires minimal experience in customer service, hospitality, retail, AP/LP, or operations. However, we prefer candidates with 1+ years of experience in these fields.

You must also be able to review, analyze, and comprehend business trends, exhibit a positive demeanor, and work in a high-pressure environment. Excellent leadership skills and the ability to communicate effectively with customers and coworkers are essential.

Benefits

The estimated annual salary for this position is $27,428 - $27,428 based on the base pay of $13.25 per hour and assuming a 40-hour workweek. This compensation package includes flexible hours and an associate discount.

In addition to competitive pay, part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. We offer up to 4 hours of paid time off annually after one year of service and 8 paid holidays.



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