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Mail Center Operations Associate

2 months ago

Los Angeles, California, United States The Millennium Group Full time
Job Overview

The Millennium Group is seeking a dedicated Office Service Associate to join our team. This role is essential in ensuring the smooth operation of our Mail Center and related services.


Key Responsibilities:
  • Manage all incoming materials in the Mail Center, including receiving, reviewing, documenting, processing, and delivering items.
  • Facilitate the transportation of materials across various departments.
  • Oversee the distribution of office supplies within the premises.
  • Collect and compile data for reporting purposes.
  • Ensure the Customer Service area is consistently staffed and provide support during staff absences.
  • Maintain accurate records and filing systems.
  • Possess a solid understanding of postal regulations and computer operations.
  • Assist in various staff functions as needed.
  • Address and resolve issues effectively, including interactions with challenging customers.
  • Ensure all equipment is properly maintained and in good working condition.
  • Communicate operational efficiencies and potential issues to management.
  • Be prepared to work overtime as required.
  • Demonstrate the ability to prioritize tasks and adapt to changing circumstances.
  • Exhibit leadership qualities in daily operations.

Qualifications:
  • High School diploma or equivalent (GED) is required.
  • A minimum of 2-5 years of experience in Mail or Print services is preferred.
  • 1-3 years of proficiency with Microsoft Office Suite (Word, Excel, etc.).
  • Strong customer service skills with a positive attitude.
  • Excellent verbal and written communication abilities.
  • Ability to work effectively both independently and as part of a team.
  • Competence in managing multiple tasks simultaneously.
  • Must provide personal transportation.
  • Capability to handle mail carts and flatbeds as necessary.
  • Physical ability to lift items weighing up to 50 pounds.

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