Senior Product Trainer
20 hours ago
LG Electronics is committed to creating a better life for our customers through innovative products and services. As a global leader, we strive for greatness in our people and products. We are seeking a highly skilled and experienced Senior Product Trainer to join our dynamic team in NJ.
Job Summary:
The Senior Product Trainer will be responsible for designing, developing, and delivering high-impact instructor-led training courses on business-specific processes, products, and systems. The ideal candidate will have excellent presentation and communication skills, with a strong ability to foster understanding and brand advocacy among retail sales associates and internal LGEUS associates.
Key Responsibilities:
- Provide project support for training initiatives, coordinating tasks and timelines, and serving as a subject matter expert for instructional designers, eLearning developers, and technical writers.
- Populate system training or test regions with data for use in classes, provide client updates, analyze data, and write training summaries.
- Maintain subject matter expertise for assigned business areas, including job shadowing, attending team meetings, process updates, staffing, and providing production support as required.
- Engage instructional designers when significant edits are required, design and develop course content for narrowly focused topics, and consult with the business to determine performance gaps and generate innovative solutions.
- Prepare for training classes, creating and updating class rosters, sending registrations, managing hardware and software setup, completing evaluation tracking, ensuring room reservations and equipment setup, and ordering materials.
- Build team structure and increase team efficiency by contributing to internal processes and tools.
Qualifications/Education:
- Bachelor's Degree
- Minimum 8 years of training experience in a classroom setting
- Excellent organizational, planning, presentation, and communication skills
At LG Electronics, we value diversity and inclusion, and we are committed to providing equal employment opportunities to all individuals. We believe that pay transparency is a key part of diversity, equity, and inclusion, and we strive to make compensation decisions based on skillset, experience, licensure, certifications, internal equity, and other business needs.
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