Hospital Security Officer
4 weeks ago
Job Summary:
The University of Iowa Hospitals & Clinics is seeking a skilled Hospital Security Officer to maintain a safe and secure environment for patients, visitors, and staff in our facilities.
Key Responsibilities:
- Provide exceptional customer service to patients, visitors, and staff
- Assist with wayfinding and information to patients, visitors, and staff
- Perform security checks, patrol facilities, and monitor special assignments
- Conduct incident investigations and provide documentation for follow-up
- Respond to and assist in all incidents regarding safety and security
- Respond to lock/unlock doors, troubleshoot elevator problems, and extricate as needed, and assist in traffic/parking enforcement
- Respond to and resolve emergencies such as fire, HazMat, and security alarms
- Provide security surveillance of institution, including physiatric units
- Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
- Escort to parking ramps and outlying areas
- Perform safekeeping procedures
- Provide effective oral and written communication
- Enforce all institution policies and procedures
Requirements:
- Two years' experience in security and safety, or fire safety, or law enforcement
- Possession of appropriate driver's license and ability to meet UI Fleet Safety Standards
- Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment
Preferred Qualifications:
- Two years of customer service experience
- Proficiency in Microsoft Office computer software applications
- Exceptional written and verbal communication skills
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