Hospital Security Officer

4 weeks ago


Iowa City, Iowa, United States University of Iowa Hospitals & Clinics Full time

Job Summary:

The University of Iowa Hospitals & Clinics is seeking a skilled Hospital Security Officer to maintain a safe and secure environment for patients, visitors, and staff in our facilities.

Key Responsibilities:

  • Provide exceptional customer service to patients, visitors, and staff
  • Assist with wayfinding and information to patients, visitors, and staff
  • Perform security checks, patrol facilities, and monitor special assignments
  • Conduct incident investigations and provide documentation for follow-up
  • Respond to and assist in all incidents regarding safety and security
  • Respond to lock/unlock doors, troubleshoot elevator problems, and extricate as needed, and assist in traffic/parking enforcement
  • Respond to and resolve emergencies such as fire, HazMat, and security alarms
  • Provide security surveillance of institution, including physiatric units
  • Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
  • Escort to parking ramps and outlying areas
  • Perform safekeeping procedures
  • Provide effective oral and written communication
  • Enforce all institution policies and procedures

Requirements:

  • Two years' experience in security and safety, or fire safety, or law enforcement
  • Possession of appropriate driver's license and ability to meet UI Fleet Safety Standards
  • Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment

Preferred Qualifications:

  • Two years of customer service experience
  • Proficiency in Microsoft Office computer software applications
  • Exceptional written and verbal communication skills


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