Urology Associate Patient Care Coordinator Role in Nevada
3 weeks ago
About WellMed
WellMed is a part of OptumCare, a leading healthcare organization dedicated to providing patient-centered care. Our focus on prevention and complete coordination of care sets us apart, making us an ideal choice for those seeking a meaningful career.
Estimated Salary: $45,000 - $65,000 per year
We offer a unique opportunity for Associate Patient Care Coordinators to make a significant impact on our patients' lives while advancing their own careers. This role plays a vital part in ensuring seamless communication between patients, providers, and staff.
Responsibilities:
- Answer phone calls from scheduling, high-priority, and overflow lines.
- Take demographic information from new patients.
- Process incoming referrals.
- Update existing patients' demographic information.
- Collect insurance details.
- Request medical records from primary care physicians or referring doctors.
- Schedule, reschedule, or cancel appointments as needed.
- Route calls to the appropriate department.
- Deliver messages between patients and staff members.
- Manage consultation requests from physicians for on-call physicians.
- Follow up on completed consultations.
- Utilize our service website for HPN referrals.
- Support the team by covering scheduling, referrals, and phone duties as needed.
Your Rewards
As a valued member of our team, you'll receive recognition and rewards for your performance in a dynamic environment that will challenge and support your growth. We also offer opportunities for professional development and advancement within the company.
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