Customer Service Associate

3 weeks ago


Miami, United States Dal-Tile Full time
About Dal-Tile

As the largest manufacturer of tile and natural stone in the United States, we are committed to helping our employees succeed. Our close-knit team of dedicated professionals is what makes us a success today.

We support our people with a family-friendly work environment, opportunities for growth within the company, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.


About the Job

This exceptional Customer Service/Warehouse Associate will be responsible for providing top-notch customer service, completing sales transactions, and handling various tasks related to material receiving, loading/unloading, and inventory management.

The ideal candidate will have 1+ years of experience in customer service and warehouse operations, as well as crane forklift experience. They must possess strong organizational skills, attention to detail, and excellent communication skills.


Key Responsibilities
  • Provide customer service support, including waiting on customers, answering inquiries, and resolving complaints.
  • Process payments and receipts, reconcile DSRs and cash box, prepare bank deposits, and balance petty cash box.
  • Enter customer orders, create plant/RDC orders, and complete stock replenishment orders.
  • Pull/assemble customer orders, check outbound orders for accuracy/completeness, perform inventory stock checks, restock and label vendor products, and maintain displays.
  • Operate crane forklift equipment safely and efficiently.

Benefits

We offer a competitive salary, comprehensive benefits package, career opportunities, and an environment of creativity and growth. Our benefits include:

  • A competitive salary: $42,000 - $50,000 per year (based on location)
  • 401(k) matching program
  • Employee purchase discount
  • Tuition reimbursement


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