Customer Service Specialist

4 weeks ago


Granger, Iowa, United States Talbots Full time
Customer Service Specialist

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. As a Customer Service Specialist, you will play a critical role in delivering exceptional customer experiences, driving sales growth, and contributing to the company's success.

Key Responsibilities
  • Provide personalized service to customers, offering styling expertise and fashion advice to meet their needs.
  • Take an active role in building store business by participating in learning opportunities, accepting direction, coaching, and feedback.
  • Maximize individual performance by achieving sales and service metrics in key measurable areas.
Requirements and Qualifications
  • Demonstrate selling competence, styling expertise, and a love of fashion.
  • Possess strong ambition and passion for achieving goals, both as an individual and as a member of the store team.
  • Able to work cooperatively in a diverse work environment, with excellent verbal communication skills and high level of integrity.
Benefits
  • Growth opportunities: Talbots aims to provide employees with the tools to grow beyond this position and into the next.
  • Incentive opportunities: Participate in programs that reward your hard work and dedication.
  • Merchandise discounts: Enjoy 50% off Talbots and select Haven Well Within brand items.
  • Other perks: Referral incentives, discounts on travel, shopping, concerts, and more.

The estimated salary for this position is $12-$15 per hour, depending on experience and qualifications. If you are a motivated and fashion-forward individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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