Supervisor of Customer Experience

1 day ago


Granger, Iowa, United States Ace Hardware Full time
Customer Service Supervisor Job Summary

This is an exciting opportunity to join our team as a customer service supervisor at Ace Hardware. The successful candidate will be responsible for leading the customer service team, driving sales growth, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Provide guidance and support to customer service associates to ensure excellent customer service
  • Develop and implement sales strategies to drive growth and profitability
  • Manage store services, including paint department and store supplies
  • Oversee customer service initiatives and ensure high levels of customer satisfaction
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous retail management experience required
  • Excellent communication and leadership skills
  • Able to work effectively in a fast-paced environment

$16 - $22 per hour, plus comprehensive benefits package including health insurance, paid time off, and retirement plan with company match.



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