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Loan Servicing Associate

2 months ago


Lake Charles, Louisiana, United States First Federal Bank of Louisiana Full time
Job Summary

We are seeking a highly skilled Loan Servicing Associate to join our team at First Federal Bank of Louisiana. As a Loan Servicing Associate, you will be responsible for performing a wide range of duties related to loan accounts, including corrections and monitoring. You will also be required to cross-train for other job functions within the loan servicing department and be able to train others.

Key Responsibilities
  • Utilize technology and numerous software packages within the Bank to perform loan transactions, including payments, payoffs, and escrow transactions.
  • Assist customers with credit card questions and online access, and assist Loan Servicing Coordinators with credit card duties.
  • Review, monitor, and maintain various reports to ensure accurate and timely loan servicing.
  • Perform a variety of loan transactions, including loan disbursements, transfers, and reversals.
  • Balance transaction tickets and GL entries to system totals.
  • Scans and indexes all processed documentation.
  • Ensure effective insurance coverage and timely placement of lender-placed insurance in cases where other coverage is not available.
  • Monitor and track regulatory compliance as it pertains to flood insurance.
  • Initiate, maintain, and monitor automatic loan payments through the core system.
  • Request renewals from agents and borrowers to ensure continuous coverage.
  • Quote loan payoffs and pay downs, prepare and process loan payoffs, and release necessary documents.
  • Monitor and track escrow processing, including disbursements, analysis, and PMI tracking.
Requirements
  • High school diploma or general education degree (GED)
  • Six (6) months related experience in banking and/or training in office skills; or an equivalent combination of education, experience, and training that provides the required knowledge and abilities to perform the job
  • Lending experience is preferred, but is not required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full job description is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

First Federal Bank and its subsidiaries are equal opportunity employers and welcome applications from diverse candidates.