Client Relations Specialist
1 month ago
Katherine Nash - State Farm Agent is in search of a dedicated professional to fill the role of Customer Relations Representative. This position is ideal for an enthusiastic individual who is eager to contribute to the growth of our agency through exceptional customer interactions and insightful conversations.
Key Responsibilities- Build and nurture customer relationships, ensuring follow-ups are conducted as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy adjustments, claims, and billing.
- Utilize a customer-centric approach to educate clients about various insurance products and services.
- Collaborate with the agent to create and maintain a digital marketing strategy to enhance office visibility.
- Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
- Assist in managing the agency's website and social media platforms.
- Exhibit a strong work ethic and a commitment to achieving success daily.
- Group Life Insurance Benefits
- Hourly compensation plus commission and bonuses
- Health insurance benefits
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for career advancement within the agency
- Strong interpersonal and communication skills, both written and verbal.
- Passionate about the role of insurance and financial products in helping individuals manage risks and achieve their goals.
- People-oriented with excellent organizational abilities.
- Self-motivated and detail-oriented.
- Proactive in addressing challenges and problem-solving.
- Dedicated to providing exceptional customer service.
- Proficient in computer applications, particularly Windows.
- Ability to work collaboratively in a team setting and manage multiple tasks effectively.
- Banking experience is preferred.
- Bilingual in Spanish is a plus.
- Must be able to obtain necessary licenses for Property and Casualty, Life and Health, and Personal Lines.
If you envision yourself thriving in this role, we encourage you to complete our application process. We will provide further information regarding the next steps in the selection process.
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