Healthcare Representative

4 days ago


Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center, Inc. Full time
About the Role

We are seeking a highly skilled Healthcare Representative to join our team at the Edward M. Kennedy Community Health Center, Inc.

This is an excellent opportunity for a dedicated individual who is passionate about delivering exceptional patient care and support.

Responsibilities
  • Answer inbound telephone calls and respond to patient inquiries in a timely and professional manner.
  • Process basic insurance referrals and update patient charts accordingly.
  • Complete assigned tasks, including calling patients to cancel or reschedule appointments, make reminder calls, and populate data into various spreadsheets and reports.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Requirements
  • Bilingual in Spanish or Portuguese is required.
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • One Saturday shift per month.
What We Offer
  • Competitive salary range of $16-$19/hour based on experience.
  • Medical insurance starting on the first day of employment, with 80% paid by the health center.
  • Generous time off packages, dental, and vision insurance, 403b retirement plan, flexible spending accounts, and employee assistance program.

Please note that we require all employees to have the most recent COVID-19 booster and yearly flu vaccine.



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