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Evening Operations Manager Trainee
2 months ago
We are seeking a highly motivated and organized Evening Operations Manager Trainee to join our team at Hannaford Supermarkets. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.
Key Responsibilities- Foster a positive and inclusive work environment to retain associates and customers.
- Ensure all quality standards are met and maintain accurate records of production, shrink, sales, and inventory.
- Manage department operations in accordance with established department standard practices and ensure the maintenance of the department's appearance and presentation.
- Hire, train, and develop associates to meet department needs and attain departmental financial objectives.
- Supervise performance of all duties and responsibilities of assigned department associates and provide recognition of accomplishments and constructive counseling when necessary.
- Ensure compliance with company security, safety, and food safety standards and maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
- Strong understanding of store operations and total store merchandising techniques.
- Excellent interpersonal, customer service, and communication skills.
- Excellent organizational skills and ability to learn multiple tasks and technical requirements of the job.
- Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.
- Department Manager or equivalent experience required, with a college degree or equivalent preferred.
- Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.
- Ability to use computers and other communication systems required to perform job functions.
- Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
- Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness, and control of other expenses.
- Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
- Treat all associates with fairness, dignity, and respect, providing recognition of accomplishments and constructive counseling when necessary.
- Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
- Manage performance of duties and responsibilities of all assigned department associates and make hiring, training, and performance management recommendations for assigned department associates.
Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.
