Mountain Equipment Technician

4 days ago


Mammoth Lakes, California, United States SKi Butlers Full time
About the Role

Ski Technicians are the face of Ski Butlers, delivering exceptional service to customers daily by providing equipment rentals, completing on-mountain support services, and picking up gear at the end of the rental period. We empower our technicians to build confident decision-making, accountability, and professional skills in the workplace.

Job Responsibilities
  • Delivery: Completing scheduled and reactive ski/snowboard rental fittings while focusing on Key Customer Requirements (KCRs): On Time, Communication, and Equipment.
  • Support: Providing equipment support to guests within 45 minutes.
  • Pickup: Bringing all scheduled returns back to the shop, sanitizing, re-stickering, and tuning for their next use.
  • Maintaining delivery vehicle cleanliness and fuel levels.
  • Packing orders for future delivery.
Secondary Responsibilities
  • Basic ski/snowboard tuning, waxing, and general equipment maintenance.
  • Responding to customer inquiries in a timely manner.
  • Restocking delivery vehicles with extra equipment.
  • Sizing guests in the proper equipment for orders as they come into our system.
  • Scheduling work assignments for the following shift.
  • Taking reservations and issuing refunds.
Perks and Benefits
  • Free Alterra Mountain Company Employee pass, granting unlimited access to AMC-owned resorts.
  • Ability to upgrade to full Ikon Pass at a heavily discounted rate.
  • Access to 645+ industry-discounted brands through Expertvoice.
  • Discounted access to Rossignol/Dynastar/Lange equipment.
  • 401K benefit and match for all staff members over 18 years old.
Requirements
  • No previous experience required.
  • Expect weekend and holiday work, with daily operations broken into morning and evening shifts.
Compensation

$18/hour base wage, plus generous tips.

About Us

Ski Butlers was founded in 2004 to take the hassle out of renting equipment and bring our shared love for the mountains to customers, partners, and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else.



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