Senior Customer Service Representative
3 weeks ago
We are seeking a motivated and customer-focused individual to join our team as a Senior Customer Service Representative. In this role, you will have the opportunity to work with various stakeholders, including customers, employers, and healthcare providers.
Key Responsibilities
- Resolves and reconciles enrollment reports and related eligibility issues by following policy and procedure.
- Communicates with newly enrolled health plan members, dependents, and employer groups.
- Applies rules and regulations in contractual agreements and with employer groups and vendors.
Requirements
- High School Diploma or Equivalent (GED) required.
- Minimum 1 year of customer service experience.
Compensation
The estimated salary for this position is $45,000 per year. The specific salary may vary based on location and other factors.
About Us
We are Recruit Monitor, a leading provider of recruitment services. We offer a range of benefits, including competitive salaries, comprehensive training programs, and opportunities for career advancement.
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