IT Infrastructure Support Technician

1 week ago


Beaumont, Texas, United States SISL Global Full time
Job Description

SISL Global is a leading company that requires a Technical Support Professional to provide end-to-end technical assistance for its employees. The successful candidate will work closely with the IT team to ensure smooth IT operations.

Responsibilities:
  • Deliver technical support for endpoint devices, including hardware and software troubleshooting
  • Collaborate with the IT team to resolve complex technical issues
  • Develop and maintain technical documentation using ITSM tools
  • Provide exceptional customer service to internal customers
Requirements:
  • Associate's degree in Computer Science or related field
  • 1+ year of experience in IT support
  • Excellent communication and problem-solving skills
Salary:

$55,000 - $70,000 per annum, depending on experience


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