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Senior Customer Support Specialist

2 months ago


Lugoff, South Carolina, United States Circle K Stores, Inc. Full time
Position Overview

As a Lead Customer Service Representative, you will play a pivotal role in enhancing customer satisfaction and ensuring operational excellence within our retail environment.

Key Responsibilities
  • Provide exceptional customer service and support to our clientele.
  • Supervise and mentor a team of customer service representatives.
  • Ensure adherence to company policies and procedures while maintaining a positive customer experience.
  • Assist in training new staff members to uphold service standards.
  • Handle customer inquiries and resolve issues efficiently.
Qualifications

The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work flexible shifts. Experience in retail or customer service is preferred.

Work Environment

This position offers flexible scheduling options to accommodate various availability needs.