HVAC Service Manager

1 week ago


Tampa FL USA, United States Armstrong Air Inc Full time
Job Summary

Armstrong Air Inc is seeking a highly skilled HVAC Service Manager to lead our Service Department. The ideal candidate will have a strong background in HVACR, excellent leadership and communication skills, and the ability to motivate employees to achieve high performance.

Key Responsibilities:

  • Plan, organize, and control all aspects of the Service Department.
  • Train employees in proper servicing procedures and promote customer satisfaction.
  • Schedule jobs based on technician experience and ability.
  • Work with the Accountant and Director of Service to collect problem accounts and negotiate credit.
  • Resolving customer complaints in a timely and efficient manner.
  • Working with suppliers on parts performance, reliability, pricing, and availability.
  • Providing annual performance appraisals for Service Department employees.

Requirements:

  • 10+ years of combined practical and academic experience in HVACR, including 3+ years in a supervisory capacity.
  • Excellent oral and written communication skills.
  • Ability to negotiate orders with suppliers and market service jobs, contracts, and bids.
  • Current driver's license and ability to drive corporate fleet vehicles.
  • Proficiency in Microsoft Office and ability to quickly learn new software and technology.


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