Patient Services Associate

2 months ago


De Pere, Wisconsin, United States Shopeko Optical Full time
Role Overview

As an integral part of the Shopeko Optical team, you will play a vital role in ensuring smooth operations within our optical center.

Key Responsibilities
  • Welcoming Patients: Greet patients warmly as they arrive at the center, creating a friendly and inviting atmosphere.
  • Communication: Answer incoming calls promptly and professionally, addressing inquiries and providing information as needed.
  • Appointment Management: Schedule and manage patient appointments efficiently to optimize workflow.
  • File Management: Maintain and organize patient records meticulously, ensuring confidentiality and accuracy.
  • Team Support: Assist the optical center team with various tasks to enhance overall service delivery.

This position requires strong interpersonal skills, attention to detail, and a commitment to providing exceptional service to our patients.



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