Demand Planning Specialist

3 weeks ago


Hickory, North Carolina, United States Moët Hennessy Europe Full time
Job Title: Demand Planner

We are seeking a highly skilled Demand Planner to join our team at Moët Hennessy Europe. As a Demand Planner, you will play a critical role in ensuring the accuracy and efficiency of our demand planning processes.

Key Responsibilities:
  • Forecast Accuracy: Monitor and improve forecast accuracy through analysis of historical data, market trends, and collaboration with cross-functional teams.
  • Monthly Sales & Operations Forecast Meeting: Organize and lead monthly forecast meetings, providing input and insights to optimize demand planning processes.
  • SLOB Control: Manage and control slow-moving and obsolete (SLOB) inventory, implementing strategies to minimize SLOB risk and maximize inventory turnover.
  • Sales/MKT Reporting: Generate reports for sales and marketing teams, providing insights into demand trends, product performance, and market dynamics.
  • Demand Planning Backup: Act as a backup for demand planning activities in BNL markets, including managing the demand planning tool and generating forecasts when needed.
  • Copacking Activities: Coordinate copacking activities, ensuring timely production and delivery of copacked products as per customer requirements.
  • Monitor Supply Chain KPIs: Lead the monitoring of key performance indicators (KPIs) related to demand planning, including sales forecast accuracy, obsolescence for finished goods (FGs) and point-of-sale materials (POSM), and take proactive measures to improve performance.
  • Ensure Accuracy of Product Master Files: Implement measures to ensure the accuracy and completeness of product master files, including SKU attributes, pricing information, and product specifications.
  • Order Processing: Manage the order processing workflow, including order intake, entry, and invoicing, ensuring accuracy and timeliness in order fulfillment.
  • Shipments Monitoring and Coordination: Monitor shipment schedules and coordinate with internal teams and third-party logistics providers (3PLs) to ensure on-time delivery of orders.
  • Return Management: Handle return requests from customers, coordinating with relevant departments to process returns efficiently and ensure customer satisfaction.
  • Delivery Support: Provide support to customer service teams regarding delivery inquiries and issues, liaising with 3PLs as needed to resolve delivery-related issues.
  • Database Management: Maintain and update various databases, including GS1, master files, bottle books, etc., to ensure accurate and up-to-date product information.
  • Pricing Support: Assist in pricing activities, including pricing analysis, updating pricing databases, and providing support to sales and marketing teams as needed.
  • Vendor and Material Masterdata Management: Manage vendor and material masterdata in SAP or similar systems, ensuring accuracy and completeness of data.
  • SKU Opening: Manage the process of timely opening new SKUs in SAP and Aspire, ensuring proper documentation and adherence to company procedures.
Qualifications:
  • Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field. A master's degree is a plus.
  • Minimum of 3 years of experience in demand planning, supply chain management, or a similar role.
  • Proven experience with demand forecasting, inventory management, and supply chain operations.
  • Good knowledge in demand planning tools and software (SAP, Aspire, or similar systems).
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and trends.


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