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IT Operations Coordinator

2 months ago


Brooklyn, New York, United States Central Amusement International Inc. Full time
Job Overview

We are seeking a dedicated and results-oriented IT Field Coordinator to become a vital part of our Information Technology division. The IT Coordinator will play a crucial role in maintaining system and network reliability across our entertainment venues and dining establishments. This position emphasizes fieldwork, where the IT Coordinator will manage IT initiatives alongside internal teams to meet project timelines.

About Central Amusement International Inc.:

Central Amusement International Inc. (CAI) is a premier amusement park development and management firm based in New York City. With a rich history of creating memorable experiences, CAI has been instrumental in the development of iconic attractions.

Position: IT Field Coordinator

Key Responsibilities:

  • Troubleshoot technical issues during operations, installations, and upgrades.
  • Oversee network cabling, including ethernet and optical connections.
  • Provide support for PCs, Macs, and servers, encompassing both hardware and software.
  • Assist the IT Manager with Active Directory, DHCP, and DNS tasks.
  • Support the installation and updating of surveillance systems.
  • Collaborate with operations managers to ensure IT hardware and software are functioning optimally.
  • Deliver technical assistance and training to all users.
  • Manage IT assets effectively.
  • Engage in training programs to enhance skills.
  • Stay updated with the latest industry knowledge through courses and educational opportunities.
  • Perform additional duties as assigned to support the IT Coordinator role.

Qualifications:

  • Strong emphasis on teamwork, continuous improvement, and a process-oriented culture.
  • Demonstrated accuracy, integrity, accountability, and a positive demeanor.
  • A minimum of 3 years of experience with Windows and Linux systems, networking, and enterprise applications.
  • Bachelor's degree in IT or Computer Science.
  • Solid networking expertise, including switches, routers, and firewalls.
  • Proficient in using power tools.
  • Valid driver's license.
  • Advanced knowledge of PC, Mac, and server systems.
  • Familiarity with Active Directory, DHCP, and DNS.
  • Administrator-level proficiency in Microsoft 365.
  • Certifications such as A+, CCNA, or MCSA are advantageous but not mandatory.
  • Experience with electronics testing and enterprise monitoring applications.
  • Knowledge of surveillance system installation is beneficial.
  • Understanding of POS systems is a plus.
  • Hospitality experience is an asset.
  • Ability to lift up to 70 pounds and work outdoors.
  • Comfortable working at heights of up to 20 feet.
  • Excellent oral and written communication skills.
  • Strong analytical and organizational abilities.
  • Meticulous attention to detail.

Job Type: Full-time

Salary: $65,000 - $75,000 per year

Benefits:

  • 401(k) plan
  • Dental and health insurance
  • Employee discounts
  • Life insurance
  • Paid time off
  • Professional development support
  • Vision insurance

Work Location: In-person