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Customer Experience Associate

2 months ago

Austin, Texas, United States Massage Envy Full time

Overview:

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.

Perks and Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and collaborative work environment
  • Discounts on massage and skincare services
  • Access to ongoing training and education

Responsibilities:

  • Provide outstanding customer service and ensure a positive experience for every guest
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone outreach

Culture and Support:

  • Trained leadership that is invested in your success
  • Award programs and recognition for outstanding performance
  • A caring community that values individuality and shares knowledge

About Us:

Massage Envy is a national leader in the wellness industry, dedicated to helping people feel their best. We're committed to delivering exceptional experiences and promoting the value of Total Body Care.