Medical Equipment Service Specialist
1 week ago
Join AdaptHealth LLC and Empower Patients to Live Their Best Lives
We are actively recruiting for a Medical Equipment Technician in your area. If you're passionate about making a profound impact on patients' lives, consider this opportunity.
About the Role:
- This position is responsible for ensuring safe delivery and setup of home medical equipment, educating customers on its proper use, and maintaining accurate records.
- You will work closely with our team to provide exceptional customer service and ensure timely completion of tasks.
- As a Medical Equipment Technician, you will be expected to maintain working knowledge of current HME products and services offered by the company, as well as applicable governmental regulations.
Key Responsibilities:
- Develop and maintain knowledge of HME products and services offered by AdaptHealth LLC.
- Educate customers on proper use and care of respiratory and HME equipment in a home setting.
- Complete required documentation following equipment setup, delivery, or pickups.
- Assist with customer equipment problems under emergency conditions.
- Process orders accurately and efficiently.
- Promote services and products to referral sources in the community.
- Maintain reimbursement knowledge and document necessary information for reimbursement.
- Assist with quality improvement initiatives and contribute to meeting company policies.
- Maintain home oxygen systems through regular visits to customers.
- Safely drive and maintain company vehicles.
- Perform patient assessments and re-assessments for patient care.
- Perform routine preventative maintenance and repairs on equipment according to company policies.
- Report equipment hazards and product incidents as required.
Requirements:
- High School Diploma or equivalent required.
- Entry-level sales and customer service background essential.
- Prior experience in healthcare, military, delivery driving, or sales preferred.
- Valid and unrestricted driver's license in the state of residence required.
- Ability to lift up to 50 pounds regularly and occasionally lift up to 100 pounds.
- Mental alertness and ability to communicate effectively with customers.
Estimated Salary: $45,000 - $60,000 per year
AdaptHealth LLC offers competitive compensation and benefits packages to its employees.
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