Medical Equipment Professional

1 week ago

Corpus Christi, Texas, United States AdaptHealth LLC Full time
About AdaptHealth LLC

AdaptHealth LLC is a leading provider of home medical equipment and services, empowering patients to live their best lives out of the hospital and in their homes.

Salary Range

The estimated salary for this position ranges from $50,000 to $70,000 annually, depending on experience and location.

Job Description

We are seeking a highly skilled Medical Equipment Technician to join our team. As a Medical Equipment Technician, you will be responsible for ensuring safe delivery, providing setup, and educating customers on the use of home medical equipment.

Your duties will include:

  • Developing and maintaining working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
  • Complying with all applicable company policies and procedures.
  • Educating customers in proper use and care of respiratory and HME equipment in a home setting.
  • Completing required documentation following equipment setup, delivery, or pickups as required.
  • Assisting with customer equipment problems under emergency conditions.
  • Processing all orders in a timely and accurate manner.
  • Promoting services and products to referral sources in the community as appropriate.
  • Developing basic reimbursement knowledge and completely documenting all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
  • Assisting with implementation of quality improvement programs to meet company policies.
  • Maintaining home oxygen systems through regularly scheduled visits to customers.
  • Safely driving and maintaining company vehicles.
  • Performing patient assessments and re-assessments for patient care.
  • Performing routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
  • Reporting equipment hazards and/or product incidents as required in accordance with company policies and procedures.
  • Developing and maintaining working knowledge of current HME products and services offered by the company.
  • Assuming on-call responsibilities during non-business hours in accordance with company policy.
  • Retaining knowledge of and consistently adhering to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
  • Maintaining patient confidentiality and functioning within the guidelines of HIPAA.
  • Completing assigned compliance training and other educational programs as required.
  • Maintaining compliance with AdaptHealth's Compliance Program.
  • Responsible for cleaning equipment when assigned by supervisor or downtime allows, following the Branch Maintenance and Cleaning Guidelines.
Requirements

To be considered for this position, you must have:

  • A High School Diploma or equivalency.
  • Entry-level sales, customer service background essential.
  • One (1) year of Military, delivery driver with sales component, or healthcare technician experience preferred.
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
  • A valid and unrestricted driver's license in the state of residence.
Physical Demands and Work Environment

This role requires:

  • The ability to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
  • The ability to stretch, bend, stoop, and crouch while performing moderate to heavy physical labor.
  • Long periods of sitting and driving.
  • A potentially stressful work environment due to fluctuating work activities and levels.
  • Exposure to unsanitary conditions in some home settings.
  • Exposure to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens.
  • Exposure to high-crime areas within the service community.
  • The ability to drive independently and travel as needed.
  • Occasional exposure to angry or irate customers.
  • The ability to access patient residences without assistance.
  • Mental alertness to perform the essential functions of the position.
  • The ability to effectively communicate both verbally and written with customers, demonstrating empathy, compassion, courtesy, and respect for privacy.

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