Restaurant Operations Manager

4 weeks ago

New York, New York, United States Gecko New York Full time
Job Description

Gecko New York is seeking an experienced and dynamic General Manager to lead the operations of our upscale Korean fine dining restaurant in New York. The ideal candidate will have a proven track record in managing high-end restaurants and a deep understanding of Korean cuisine and culture.

Key Responsibilities:
  • Operational Management: Oversee day-to-day operations, including service standards, scheduling, inventory management, and budgeting.
  • Team Leadership: Lead, train, and develop a diverse team of chefs, servers, and support staff to deliver excellent guest experiences.
  • Customer Service: Ensure the highest level of hospitality and guest satisfaction, with a focus on personalized, fine dining experiences.
  • Financial Management: Manage P&L, control expenses, and optimize revenue streams. Collaborate on marketing initiatives to boost business.
  • Quality Assurance: Maintain high standards of food quality, presentation, and safety, ensuring that all dishes meet the restaurant's brand and reputation.
  • Korean Cuisine Expertise: Leverage in-depth knowledge of Korean culinary traditions to enhance the authenticity of the menu, engage with chefs, and introduce new dishes or seasonal offerings.
  • Vendor Relations: Build and maintain strong relationships with suppliers, especially those providing Korean ingredients.
  • Compliance: Ensure adherence to all health, safety, and local licensing regulations.
Qualifications:
  • Proven experience as a General Manager or in a senior leadership role within a fine dining restaurant.
  • Extensive knowledge of Korean cuisine and culture is required.
  • Strong leadership, communication, and organizational skills.
  • Financial acumen with experience managing budgets, forecasting, and P&L.
  • Ability to thrive in a high-pressure environment and maintain excellent customer service standards.
  • Exceptional problem-solving abilities and attention to detail.
  • Fluent in both English and Korean (preferred but not required).
  • Passion for food, hospitality, and delivering memorable dining experiences.
Benefits:
  • Competitive salary and performance-based bonuses
  • Health and wellness benefits
  • Opportunities for growth and career development
  • Paid time off and employee discounts

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